Reviews
State Farm® Agent Travis Simon
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Boe Boyd
October 15, 2026
"Very helpful and makes understanding my insurance quotes easy"
"Boe, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Ashlyn Underwood
October 13, 2026
"Everyone has been super sweet here. They have always been super helpful and always made sure i understood everything and if i had any questions they were very thorough with their answers! Absolutely love their customer service and their insurance!"
"Thank you so much for your wonderful feedback of us here at Travis Simon’s State Farm Insurance office! We’re so glad you had a positive experience with us. Please give us a call or send us an email if we can help you with anything additional. - Travis Simon’s Insurance Team "
Tim Thompson
October 5, 2026
"Always very helpful"
"Thank you for the 5-star review of Travis Simon’s team - we really appreciate your kind words! "
Tiffany Hayden
October 1, 2026
"A1 service everytime!!"
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Patti Kutzman
September 29, 2026
"I am technically challenged, she helped load the State Farm ap, helped me with my dividen application, and answered all my questions. Everyone at State Farm in Russellville has always been very friendly and very helpful."
"Patti, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Russellville. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Travis Simon and Team "
Briar Wilson
September 28, 2026
"Allie was very informative, very detailed with descriptions and underlining of the insurance. She explained it very easily to me to where I would understand it and not be confused. She is a great representative to have an explaining insurance."
"Thank you for the great review, Briar! It means a lot that you took the time to share your experience with my team and I here in Russellville. - Your State Farm Agent, Travis Simon "
J H
September 28, 2026
"I can talk directly about my concerns and the responses are always on key!"
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Russellville to know you had such a great experience with us. "
Andrew Martin
August 18, 2026
"It has been excellent, everyone is really nice and helps you out the best they can!"
"Thank you so much for the 5 stars, Andrew! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Clelton Koger
August 10, 2026
"Awesome service always"
"Clelton, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Ashley Freeman
August 10, 2026
"Shelbi was really nice and professional. I greatly appreciated her explaining to me regarding my policy and billing."
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
KAYLA DIXON
July 16, 2026
"Exceptional customer service, always willing to help, or work around to find a solution."
"Hi KAYLA, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Travis Simon’s team. Please reach out to us if any questions come up! - Travis Simon’s Insurance Team "
Lisa Costelow
July 2, 2026
"Everyone has been very respectful as to helping me with all of my needs."
"Thank you for your wonderful 4-star rating. We are delighted to hear that you were satisfied with your interaction with us here on State Farm Agent Travis Simon’s Team. Should you have any recommendations or suggestions for how we can enhance the insurance experience further, we would appreciate your input. "
Anita Joplin
June 12, 2026
"State Farm contacted me for a review. I was thankful bc things had changed and I needed a review. You just don’t ever think about it. Ashley was friendly and knowledgeable. It was a good experience."
"Thank you so much for the 5-star rating, Anita! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
April Shelton
May 15, 2026
"Always friendly, knowledgeable, and helpful. They make the experience comfortable and personal."
"Thank you for the amazing review, April! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Kevin Vera
April 22, 2026
"Best insurance out there!!! Easy to work with I never had an issue. I truly believe it’s the best out there. I don’t see my self with any other insurance :)"
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Una Gardner
April 2, 2026
"Everyone is really nice"
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Travis Simon’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Russellville ."
Eric Zimmerman
March 30, 2026
"Good overall experience"
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
quoneshia barker
February 19, 2026
"I switched to State Farm in 2018 and they have been nothing but fantastic and very affordable"
"Thank you for the amazing review, quoneshia! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
rob Dix
February 10, 2026
"Best review I’ve ever had. I usually find these reviews, redundant and tedious, and just an I usually find these reviews, redundant and tedious, and just a rehash of everything I already know. Ashley showed me how increase my protection and connected with my concerns and needs like no other insurance rep has! Outstanding Agent!"
"Thank you, Rob! I'm glad you found our service fantastic and professional. It's wonderful to know we met your expectations!"
Holly Behm
February 4, 2026
"Great customer service! Helpful getting my bill fixed and checked back with me."
"Holly, we're thrilled to hear that you have been treated kindly and professionally by our team! We always aim for the highest quality customer service. - Travis "
Becca Bratcher
January 20, 2026
"Very helpful"
Andrew Willett
December 20, 2025
"Very helpful caring and helped me understand everything"
"Thank you, Andrew! I'm happy to know that you found our service helpful and caring. It's great to hear that we could assist you in understanding everything clearly. If you have any more questions or need further assistance, feel free to reach out anytime!"
Marticus Quarles
December 8, 2025
"Very helpful"
"Thank you, Marticus! I'm happy you found our service helpful. If you have any more questions or need assistance, feel free to reach out. We’re here to help!"
Kara Lyons
November 24, 2025
"Shelbi was very nice and knowledgeable with any questions I had. She made the process easy."
"Hey, Kara! Thanks for sharing your experience with Shelbi. It’s great hearing how kind and knowledgeable she was while answering your questions and how easy she made the whole process feel.
"
amy miller
November 17, 2025
"I truly enjoy working with State Farm and Alison!"
"Thank you for your review, Amy! I'm happy to hear that you enjoy working with us and Alison. We appreciate your support and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can assist you with!"